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Data limit reached

The free plan includes 10 GB a month. When it's used up, tunnels disconnect until the 1st or until you upgrade.

The free plan includes 10 GB of data a month, counting everything you download and upload through your tunnels.

What happens when you reach it

Your connected tunnels are disconnected (we check every few minutes, so it can take a little while), and you can't create a new one. You'll see:

You've used this month's 10 GB of data. It resets on the 1st.

What you can do

  • Wait for the reset. Your allowance starts again on the 1st of the month (UTC). Then create a new tunnel and import its configuration.
  • Upgrade to Premium for unlimited data. See Upgrade to Premium.

Keep an eye on it

Data this month on Billing shows how much you've used out of 10 GB. Video streaming and large downloads use the most data.

We also email you when you reach 80% and 100% of your monthly data. You can turn these emails off under Email notifications in Account settings.

More in Troubleshooting

I can't connect A checklist for when the WireGuard tunnel won't connect or connects but nothing loads. Unused tunnels are released On the free plan a tunnel stays on as long as you use it. One left unused for 30 days is released, after a warning. Device limit reached Your plan limits how many tunnels can be connected at once. Disconnect one, sign out a device, or upgrade. Slow speeds Why a VPN can be slower, and what to try — usually a closer location.

Still need help?

Email our support team and tell us what you tried — a screenshot helps.

[email protected]