Plans & billing
Free and Premium, payments, cancelling and refunds.
Free vs Premium
The limits of each plan — devices, data, locations and unused tunnels — and how the monthly data allowance works.
Upgrade to Premium
Upgrade from the Billing page and pay by card through Stripe. Premium starts as soon as the payment goes through.
Cancel your subscription
Cancel in the Stripe customer portal from Billing. You keep Premium until the end of the period you paid for.
Refunds
You can ask for a refund within 30 days of a purchase or renewal by emailing support.
My payment failed
You keep Premium for 3 days while you update your card. After that your account moves to Free — nothing is deleted.
Invoices and receipts
Find and download your invoices in Stripe's customer portal from the Billing page.
Invite friends, get a free month
Share your invite link. When a friend starts Premium, you both get a month free.
Still need help?
Email our support team and tell us what you tried — a screenshot helps.