Upgrade to Premium
Upgrade from the Billing page and pay by card through Stripe. Premium starts as soon as the payment goes through.
- Sign in and go to Billing.
- Select Upgrade to Premium.
- You're taken to Stripe, our payment provider, to enter your card details. If you have a promotion code, you can add it there.
- Confirm the payment. You come back to Billing, which now shows Premium.
Premium renews automatically every month until you cancel. Billing shows the date under Renews.
Good to know
- We never see or store your full card details — Stripe handles them.
- Your existing tunnels keep working; the Premium limits (5 devices, unlimited data, every location) apply straight away.
- If Billing still says Free a minute after paying, refresh the page. If it still does, email [email protected].
- If you see "Online upgrades are coming soon", online upgrades aren't available yet — email [email protected] if you'd like Premium.
Changed your mind? See Refunds and Cancel your subscription.
More in Plans & billing
Free vs Premium
The limits of each plan — devices, data, locations and unused tunnels — and how the monthly data allowance works.
Cancel your subscription
Cancel in the Stripe customer portal from Billing. You keep Premium until the end of the period you paid for.
Refunds
You can ask for a refund within 30 days of a purchase or renewal by emailing support.
My payment failed
You keep Premium for 3 days while you update your card. After that your account moves to Free — nothing is deleted.
Still need help?
Email our support team and tell us what you tried — a screenshot helps.