Help

Delete your account

Delete your account yourself from Account settings. It's immediate and can't be undone.

You can delete your account at any time from Account settings.

How to delete it

  1. Go to Account settings and scroll to Delete account.
  2. Select Delete my account….
  3. Type your email address exactly as shown, then select Delete my account.

You're signed out straight away, and we send a short confirmation to your email address.

What happens

  • Your tunnels are disconnected — any WireGuard configuration you downloaded stops working.
  • Your Ghostunnel apps are signed out and your devices are forgotten.
  • Premium is cancelled immediately, so you won't be charged again. There's no refund for the rest of the period unless you're within the refund window — see Refunds.
  • Your email address, name and settings are deleted.

Some billing records are kept for as long as tax law requires — see How long we keep data.

Want a copy first?

Under Your data in Account settings, select Download your data to get everything we hold about you as a JSON file. If you need invoices, download them from Billing → Manage subscription & invoices before you delete your account.

Can't sign in any more? Email [email protected] from the address on the account and we'll do it for you.

Still need help?

Email our support team and tell us what you tried — a screenshot helps.

[email protected]